• A new mobile-friendly outage map includes the number of customers in a selected area affected by an outage, estimated restoration time and cause of outage, if available.  Visit https://outagemap.psegliny.com/.

  • MyAlerts, PSEG Long Island's text message service, can be used to report and receive status updates on an outage. This requires an account number, it's best to do it beforehand. To register, text REG to PSEGLI (773454) or visit the My Account section of the website www.psegliny.com/account. Once registered, to report an outage, simply text OUT to PSEGLI (773454).

  • Save PSEG Long Island's 24-hour Electric Service number: 1-800-490-0075.

  • If you have trees or branches touching or leaning on wires please call PSEG at (800) 490-0025.For safety reasons please assume all wires are high-voltage wires, energized and dangerous to touch, whether wires are covered or bare, on the pole or fallen to the ground, including telephone, fiber optic and cable wires. They may be in contact with energized electrical wires that are not within your view.

  • To report downed electrical wires or outages please call PSEGLI at (800) 490-0075 or text to 773454.

 

Do not approach or drive over a downed line and do not touch anything it might be in contact with. If a wire falls on or near your car, stay inside the car, call 911, and do not get out until PSEG Long Island de-energizes the line. If you MUST get out of the vehicle because it is on fire, jump as far as possible away from the vehicle, with both feet landing on the ground at the same time, and hop or shuffle away.

 

All tree removals require a permit. In an emergency take a photo of the tree before it is removed and then submit with a completed tree removal application. Removing trees without a permit is a violation of Village Code.

 

Gas Safety:

  • National Grid is urging everyone to take precautions to avoid the potential hazards. The buildup of ice and snow around or over natural gas meters, regulators and pipes can pose a serious safety risk. Ice and snow falling from a roof can damage gas meters or service connections, resulting in potential gas leaks.

  • If you smell gas – act fast. Get out immediately. Do not use the telephone or light switches for any reason. After leaving the house, call 911 or National Grid’s 24-hour gas emergency number 1-800-490-0045.

  • Closely inspect areas around vents for snow and ice build-up and remove anything that is blocking those vents. Please make sure your carbon monoxide detectors are in working order.

  • A working CO detector should be on every level of the home. If you suspect carbon monoxide is present in your home, go outside immediately and breathe deeply; then call 911. They symptoms of carbon monoxide poisoning, depending on the length of exposure, may include headaches, drowsiness, nausea, weakness, confusion, dizziness and fluttering of the heart or loss of muscle control. If symptoms are severe, get medical attention right away.

SNOW PLOW INFORMATION

MOVE ALL CARS INTO YOUR DRIVEWAY TO ALLOW ACCESS FOR SNOW PLOWS, EMERGENCY RESPONDERS AND TO PREVENT YOUR VEHICLE FROM BEING PLOWED IN. PLEASE UNDERSTAND SIGNIFICANT SNOWFALS REQUIRE SEVERAL PASS THROUGHS BY THE SNOW PLOWS DURING THE STORM AND THEN AGAIN AFTER THE STORM HAS STOPPED. ONCE THE ROADS ARE ADEQUATELY CLEARED AND WIDENED THE SNOW PLOWS WILL MAKE A FINAL PASS THROUGH THE VILLAGE. IF YOU HAVE A SIDEWALK IT IS YOUR RESPONSIBILTY TO ENSURE THAT YOUR SIDEWALK IS SHOVELED AND SAFE AFTER THE STORM FOR PEDESTRIAN TRAFFIC.

To Report Electrical Outages and Receive Updates

500 Motts Cove Road South - Roslyn Harbor - NY - 11576

Tel: (516)621-0368 Fax: (516) 621-1803

OFFICE HOURS: Monday - Friday 8:00 am to 2:00 pm. 

In the event of an emergency email the clerk at 

clerk@roslynharbor.org

© 2021 by the Village of Roslyn Harbor.

Photo Credit: David Halperin | Media Workshop